2014年4月27日星期日

無料にIBMの000-G01の試験問題集をダウンロード する

JPexamは当面最新のIBMの000-G01の認証試験の準備問題を提供している認証された候補者のリーダーです。弊社の資源はずっと改訂され、アップデートされていますから、緊密な相関関係があります。IBMの000-G01の認証試験を準備しているあなたは、自分がトレーニングを選んで、しかも次の問題を受かったほうがいいです。弊社の試験問題はほとんど毎月で一回アップデートしますから、あなたは市場で一番新鮮な、しかも依頼できる良い資源を得ることができることを保証いたします。

恐いIBMの000-G01試験をどうやって合格することを心配していますか。心配することはないよ、JPexamのIBMの000-G01試験トレーニング資料がありますから。この資料を手に入れたら、全てのIT認証試験がたやすくなります。JPexamのIBMの000-G01試験トレーニング資料はIBMの000-G01認定試験のリーダーです。

試験番号:000-G01問題集
試験科目:IBM EMEA Maintenance and Technical Support Mastery Test v1
最近更新時間:2014-04-27
問題と解答:全140問
100%の返金保証。1年間の無料アップデート。

多くの人々は高い難度のIT認証試験に合格するのは専門の知識が必要だと思います。それは確かにそうですが、その知識を身につけることは難しくないとといわれています。IT業界ではさらに強くなるために強い専門知識が必要です。

000-G01問題集の品質を確かめ、この問題集はあなたに合うかどうかを確認することができるように、JPexamは000-G01問題集の一部のダウンロードを無料で提供します。二つのバージョンのどちらでもダウンロードできますから、JPexamのサイトで検索してダウンロードすることができます。体験してから購入するかどうかを決めてください。そうすると、000-G01問題集の品質を知らないままに問題集を購入してから後悔になることを避けることができます。

JPexamはIBMの000-G01認定試験に便利なサービスを提供するサイトで、従来の試験によってJPexam が今年のIBMの000-G01認定試験を予測してもっとも真実に近い問題集を研究し続けます。

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購入前にお試し,私たちの試験の質問と回答のいずれかの無料サンプルをダウンロード:http://www.jpexam.com/000-G01_exam.html

NO.1 What two Premium Maintenance Services offerings are offered ideally on top of a Base Maintenance
Support?
A. SupportLine and Microcode Support
B. ServicePac and Harddrive Retention
C. Software Support Extension and SupportLine
D. Service Upgrade and Committed Services
Answer: D

IBM   000-G01参考書   000-G01参考書

NO.2 What are the factors used in the algorithm to calculate the benefit of reduced problem-handling
resources?
A. "Amount of resource reallocated to strategic project", "Hourly resource cost"
B. "Monthly value of a project", "Hourly resource cost"
C. "Monthly value of a project", "Hourly Outage Cost"
D. "Hourly Outage Cost", "Amount of resource reallocated to strategic project"
Answer: A

IBM   000-G01問題集   000-G01認定試験   000-G01   000-G01

NO.3 How does MTS deliver its value in reducing the outage duration?
A. Highly trained hardware service reps (SSRs) to handle the client's call
B. Dedicated team of professionals who know the client's environment
C. Experience in managing complex problems - particularly multi vendor
D. All of the above
Answer: D

IBM   000-G01   000-G01問題集   000-G01

NO.4 The prerequisite for every sale is?
A. The customer must have a business need for the service
B. The customer must know that they have that need
C. The customer must feel that addressing that need is a priority
D. All of the above
Answer: D

IBM   000-G01参考書   000-G01   000-G01   000-G01認定試験   000-G01

NO.5 What distinguishes ServicePac Essentials from other ServicePac's?
A. Support for multiple machines is combined in ServicePac Essentials and Virtualized Essentials
B. ServicePac Essentials combine several service offerings into one ServicePac
C. In addition to maintenance ServicePac Essentials commit IBM to perform a service within a given time
D. They offer only essential Maintenance, nothing else
Answer: B

IBM認証試験   000-G01   000-G01認証試験   000-G01   000-G01過去問

NO.6 What do you want from call preparation?
A. Identify the desired outcomes for the call
B. Identify next steps
C. Identify how to handle difficult areas
D. All of the above
Answer: D

IBM   000-G01認証試験   000-G01   000-G01過去問

NO.7 Which of the answer(s) is(are) among the ETS Service Elements?
A. Remote Account Advocate Team, Review Calls
B. Performance tuning Service
C. Microcode change offering, Onsite Account Advocate (option)
D. Critical Situation management, Fix-time commitment for Software problems
Answer: A

IBM認証試験   000-G01認定資格   000-G01過去問   000-G01練習問題   000-G01

NO.8 What does the abbreviation "ERIC" stand for?
A. Error Recovery Interface Coupler
B. Empathy, Read between the lines, Intelligent Questioning, Control
C. Emotion, Refine, Integrate, Collaborate
D. Explore, Refine, Influence and Confirm
Answer: D

IBM   000-G01参考書   000-G01

NO.9 What are potential proof points for MTS services and references you can use?
A. Describe your proof points and references in general terms
B. General industry stories
C. Understand what is relevant to your client and describe your proof points and references in those terms
D. MTS Product Information - General information on service delivery issues
Answer: C

IBM   000-G01   000-G01参考書   000-G01問題集   000-G01   000-G01

NO.10 What is the objective of the Explore phase (ERIC Questioning Framework)?
A. Understand the priorities of the client
B. Understand the linkage between the IT and the business
C. Uncover and expand topics of interest
D. All of the above
Answer: D

IBM問題集   000-G01   000-G01

NO.11 What are the rules for good questioning?
A. Give the customer a lecture about the benefits of MTS
B. Roll multiple questions into one long, rambling question
C. Do not ask reconfirming and clarification questions
D. Keep your questions short and simple
Answer: D

IBM   000-G01参考書   000-G01認定試験

NO.12 What defines Client Value.?
A. Superior Service
B. Server downtime
C. Business Value, Cost and a client's beliefs and assumptions
D. IBM MTS's unique services, features, and functions
Answer: C

IBM   000-G01認定試験   000-G01認定証   000-G01

NO.13 What are the factors to calculate the benefit of a reduced outage duration?
A. "Monthly value of a project", "Hourly resource cost", "Number of outages impacted"
B. "Hourly Outage Cost", "Reduced Outage Time", "Number of outages impacted"
C. "Hourly Outage Cost", "Reduced Outage Time", "Monthly value of a project"
D. "Hourly resource cost", "Reduced Outage Time", "Number of outages impacted"
Answer: B

IBM   000-G01   000-G01

NO.14 What is the single most important differentiator of the IBM SWMA?
A. The price is very low
B. It covers all software on System x
C. It is Software Support for non-IBM products only
D. It is a bundled offering for Support and Subscription of IBM Software Products
Answer: D

IBM認定証   000-G01練習問題   000-G01

NO.15 What does the abbreviation SWMA stand for?
A. It stands for Software Marketing
B. It means Software Maintenance
C. It is the acronym for Skills With Most Acceptance
D. It stands for Swap Mail
Answer: B

IBM   000-G01   000-G01   000-G01過去問

NO.16 What is the objective of the Confirm phase (ERIC Questioning Framework)?
A. Leave the specifics of the next call open to have room to add other products
B. Find out if any areas of disagreement exist
C. Explore and reflect on potential MTS solutions
D. Confirm you priorities
Answer: B

IBM   000-G01   000-G01   000-G01

NO.17 What are some of the highlights of the IBM MTSS solution?
A. Alleviates the management burden on IT and is helping to free up resources for more strategic tasks
B. IBM provides inventory, reporting and invoice management
C. Provides a comprehensive IT management solution for the client's whole IT infrastructure
D. All of the above
Answer: D

IBM   000-G01参考書   000-G01認定資格

NO.18 What is a CRU?
A. A part that is designed to be safe and simple to replace
B. Circuit Resistor Union
C. Customer Replaceable Unit
D. A and C
Answer: D

IBM問題集   000-G01   000-G01   000-G01

NO.19 Where is ETS positioned within the MTS offering portfolio?
A. Base Warranty
B. Base Maintenance
C. IBM Committed Services
D. IBM Business Critical Services
Answer: D

IBM   000-G01   000-G01

NO.20 How does MTS deliver its value in Outage Prevention?
A. Proactive hardware services, "client-advocate" services, Harddrive Retention
B. Proactive hardware services, "client-advocate" services, access to information across multiple vendors
C. Proactive hardware services, ServicePac services, access to information across multiple vendors
D. Hardware Service Upgrade, "client-advocate" services, access to information across multiple vendors
Answer: B

IBM   000-G01   000-G01認定資格

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